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We offer secure and insured shipping on all orders to ensure your Calavera jewelry arrives safely. If you are not completely satisfied with your purchase, we provide a 30-day return policy for standard items.
Standard shipping takes approximately 3-5 business days within the US. For international orders, shipping timelines vary by destination and typically take 7-14 business days. Expedited shipping options are available at checkout.
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
You may return or exchange standard items in their original condition within 30 days of delivery. Custom and bespoke pieces are final sale and cannot be returned or exchanged.
To initiate a return, please contact our customer service team at concierge@calaveranewyork.com with your order number and reason for return.